Resilience

• Build fundamentals of resilience and acknowledging its importance on helping to cope with challenges and achieve desired results
• Identify and understand the source and triggering effect of challenging situations
• Understanding the characteristics and attributes of a resilience mindset, and strategies of resilience applications

Higher Order Thinking Skills

• Analyze information through categorizing, organizing and comparing information to arrive at better conclusion and/or  finding cause of problems
• Evaluate information and make judgments through critique and testing to arrive at decisions
• Create something to meet challenges and requirements through design, planning, innovating and creativity

Agility

• Make changes to their job nature to meet the changing environment
• Make conscious change of their work habits to fit into the the new task and the expectations
• Work beyond their job descriptions and title, and learn new competencies in order to be productive and contributive

Learnability

• Link importance of learning to their career progress
• Identify their self learning requirements
• Use the learning cycle for self learning
• Incorporate learning into their daily work routine
• Document their learning log

Change Management

• Apply the Transformational process for managing change
• Analyze the Change Management Model for implementation – Strategy, Process, People
• Identify the process of making changes
• Evaluate the importance of Mindset Shift for a changing world
• Create change within the Culture – Core Values

New Norm Leadership

• Understand the 5 levels of Leadership, how it works and the importance of moving to the highest level
• Build connection & relationship for Open Environment, and applying principles of building trust as foundation of Leadership
• Apply the principles of Managing Performance for results, communicating Vision and keeping the team motivated in challenging times
• Gain commitment through application of Coaching, Mentoring, Modelling and Empowerment

Emotional Intelligence

• Use the emotional blueprint as a template for understanding and dealing with emotions
• Achieve the ability to use emotional skills to build trust, creating win/win situations and long term relationships with others.
• Manage own emotions so as to reduce conflicts and stress in organization leading to a better work environment.
• Create better relations and team work in your organization
• To be more inter-personally flexible by recognizing the emotions of others and be seen by others as a person of credibility and positive character.
• Increase your personal worth and value through the mastering of highest level of interpersonal skill.

Influencing

• Analyze the principles of influencing skills and its success model
• Recognizing our innate nature and how it affects the way we influence people
• Understanding different styles and behaviors associated with each style, to better prepare Leaders with ways to respond to achieve objectives
• Building trust and managing defensive behavior when engaging in a difficult conversation
• Understanding 4 barriers in influencing process and how to overcome it with a 6 steps approach