COPC® Best Practices for CX Operations 

28 October - 1 November 2019 8:30AM - 6:00PM Grand Millennium Hotel, Kuala Lumpur 

Program Fee: RM10,500 per participant 

Special Group Package Group of 2 Pax: RM18,500 Group of 3 Pax: RM26,800 

Please note that the price stated above is exclusive of SST

HRDF SBL-Khas FULLY Claimable* 

*For Malaysian Companies contributing to PSMB

Please fill in your details to register 

By submitting this form, you have accepted the Terms and Conditions and agreed to register to the programme.


  • 50% of fees are to be made upon registration while the rest are to be made in no less than seven (7) days after registration date & payable to QUEST LEARNING SDN BHD. 
  • For cancellation to be valid, the request should be received in writing within ten (10) days (exclusive of Saturdays, Sundays & Public Holidays) from the date of registration. 
  • No cancellation is permitted after seven (7) days payment made. However, a substitute is welcome; otherwise a full fee is chargeable. If no written notice is received fourteen (14) days prior to the workshop or if the participants fails to report for the workshop, the full fee is chargeable.

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