Managing Performance For Results

Improving and maintaining high productivity and quality is a major concern to most organisations. Although many factors that influence performance are not directly influenced by managers (e.g. competition, the economy), many factors are under their control. Very often these manager-controlled factors are underutilized or improperly applied. The result is diminished productivity and job quality.

Fortunately, managers can learn skills and install procedures that research has shown will improve and maintain human performance. In fact, our research has clearly revealed that some of the greatest gains in productivity are achieved through manager-controlled factors, especially when compared to capital investment strategies.

Our performance management training is a performance oriented system that ensures managers learn and apply the techniques on the job.

Performance management training is beneficial for various individuals within an organization

Managers and Supervisors
HR Professionals
Team Leaders and Project Managers
Organizational Development Specialists
Executives and Senior Leaders

Ultimately, the specific individuals who should attend performance management training may vary based on the organization's size, structure, and objectives. It is essential to tailor the training program to meet the needs of different roles within the organization and ensure that all relevant stakeholders are equipped with the necessary skills to effectively manage performance.

Joelynne is professional trainer and consultant, with more than 20 years experience in leading and managing teams in both multi-national and local companies. While as a Country General Managers in Shanghai, she built a training business from scratch, and double the sales revenue every year.

She last held position as Head of Capabilities Development in one of top Fortune Global 500 organizations, and build the organization’s Performance Management System as well as established their corporate academy providing development to all levels of employees. She brings her vast experience in performance management to her clients by providing real life examples in consultation and training to senior management.

Coming from strong organization development background, she works with clients in structured employees development, leadership competencies assessment, performance measurement and appraisal, business acumen, leadership and management. Her high performance management training and consultancy clientele includes those in automobile, airlines, banking, finance, pharmaceutical, manufacturing, fashion retail, power generation, property development, hospitality, shipping and FMCG.

Tunku Abdul Rahman University of Management and Technology (‘TAR UMT’) was established in 1969 as TAR College with the focus of providing tertiary education opportunities for young Malaysians regardless of race, class and creed who were seeking quality education as well as meeting the rising demand for human capital from businesses and industries. The College started with a single campus in Setapak, Kuala Lumpur which is now the Main Campus. Subsequently, five branch campuses were established in Penang, Perak, Johor, Pahang and Sabah.

QUEST Learning's mission is to Help Organizations Improve Performance, Productivity and Profits through results-based consulting, training and coaching.

Since 1984, we worked with numerous global brands and hundreds of organizations throughout Asia-Pacific, providing tangible results and measurable improvements.

With offices in Malaysia, China, Singapore and China-Hong Kong, we are in a position to service clients regionally with a highly competent and experienced team with multi-language capabilities through multiple platforms.

Performance Management

WHO IS THE PROGRAM FOR?

WHAT YOU WILL LEARN?

WHAT CLIENT SAID?

MEET OUR TRAINER

JIM JER SEY

JIM JER SEY

JIM JER SEY

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JOELYNNE CHONG,

PARTNER & SENIOR CONSULTANT, QUEST LEARNING